Ecommerce Logistics

Course References Number: CRS-Q-0042303-RET

Overview:

This course covers how to develop, revise and monitor order fulfilment guidelines with the industry standards and in accordance to defined customer experience as well as execute order fulfilment activities in accordance with service level agreements.

Learning Outcome:

• Identify the basics of supply chain management and process.
  

• Manage and review the performance of third-party logistics partners.
  

• Develop processes for re-ordering of stocks with internal stakeholders by tracking inventory levels, forecasting, the inventory that is needed, and suggesting with a sustainable stock model.
  

• Oversee the processes of order fulfilment processes
  

• Create a sustainable order fulfilment process.
  

• Identify processes for order tracking and the types of order-tracking processes.
  

• Determine the regulations and requirements of import and export involved in managing e-commerce logistics.
  

• Types of tracking process
  

• Finalizing and developing an order fulfilment procedure
  

• Finalizing and developing an order fulfilment procedure
  

• Finalizing and developing an order fulfilment procedure
  

Topics Covered:

• Supply chain management and process

• Manage third-party logistics partners
  

• Review performance of third-party logistics
  

• Warehousing operation
  

• Inventory management
  

• Processing orders
  

• Finalizing and developing an order fulfilment procedure
  

• Types of tracking process
  

• Types of tracking process
  

• Logistics regulations
  

• Import and export activities
  

Total Duration: 24 hrs (Classroom)